Happy Employees, Happy Customers: Retailers’ Path to Success
This year, the National Retail Federation’s Big Show, held in New York City, featured as speakers the leaders of some … Read More
Advice
Uncommon Food Brands Collaborations and Why They Work
Collaboration between food brands is not a new concept. From celebrity-endorsed Justin Beiber x Tim Horton’s “Timbiebs” limited edition donut … Read More
Are Grocers Focusing Enough on the Customer Experience?
My grandfather, a supermarket operator in New Jersey, knew the best customers in each of his stores. He would routinely … Read More
The Challenging Road to Transforming the Buying Experience
Can you imagine a time when new products were developed and introduced with very little consumer research information to validate … Read More
Advanced Technologies as Marketing Tools for Stores
Ever since I read Paco Underhill’s book “Why We Shop: The Science of Shopping,” I understood that the act of … Read More
The Evolution of Consumer Seasons for Hispanics
With deep-rooted traditions and other celebrations that have been adopted, the consumer habits of Hispanics in the United States have … Read More
Which Flavors Will Set the Trend in 2023?
With inflation skyrocketing, driven primarily by fuel and food costs, consumers are trying to stretch their budgets as much as … Read More
Women Find Their Voice in the Grocery Industry
I started in the grocery industry in 1983. I was a sales representative for Nestle and was one of only … Read More
New and Better Products for Our Supermarkets
2023 is here, and inflation uncertainty continues to pressure consumers to look for ways to save on their food and … Read More
Why I Created the Ultimate Retail Course: Become A Retail Rockstar!
After the massive success of my “Best-Selling” book, “The Ultimate Retail Manual: Strategies for Retailers to Thrive & Succeed in … Read More