What if Walmart created a service that could ensure a customer’s fridge always be stocked? What if the service not only provided bringing groceries to a customer’s home, but even went so far as to put them in their fridge?
This is exactly what Walmart has done, taking the war against Amazon in delivery services to another level.
Amazon offers the Amazon Prime, Prime Pantry, Amazon Fresh and same-day delivery services, but has not yet arrived at a service for putting away a customer’s groceries for them.
Walmart has already taken that step with their latest trial service, which consists of offering to put away groceries into customers’ refrigerators for them. By teaming up with August Home, a provider of smart locks and smart home accessories, the retail company would have access to the customer’s house using a pre-authorized one-time passcode and put away groceries.
The customer would go to Walmart’s website to order their items and once their order is ready, a delivery person would deliver it to your home for you.
Bentonville, Arkansas-based Walmart said the homeowner would be in control of the entire experience, receiving a notification that the delivery is in progress, watching the real-time process through their home security cameras through the August app and even receiving confirmation that their door has been automatically locked.
Walmart is running the testing service in Silicon Valley with a few of their August Home customers who have chosen to participate in trying out this new concept.
Walmart wants to deliver to any location customers’ prefer
On Walmart’s blog, the company mentions that in the future they would like to deliver groceries to whichever location the customer prefers, whether it be in the fridge in the house or in the freezer in the garage.
“The possibilities are endless, and we look forward to exploring how we can further serve our customers’ needs…. These tests are a natural evolution of what Walmart is all about – an obsession in saving our customers not just money but also time, making our customers’ lives easier in the process,” Walmart wrote in their blog.
The retailer has experimented with different styles of delivering and had tested their employees delivering packages ordered online to customers back in June.