H-E-B Takes First Steps to Return to Normal

With an improving supply chain and stronger product availability, H-E-B will expand its temporary hours of operation at stores across Texas. Starting on Monday, April 27, H-E-B stores will open at 7 am and close at 10 pm until further notice.

Now, H-E-B stores have the capacity to serve more customers throughout the day while providing the products they want, according to the grocery chain. Along with the new hours, they continue to ease product limits on many items and many popular departments will start to reopen, such as their bakery, deli, and floral departments.

Most H-E-B Pharmacies will continue to operate from 8 am to 8 pm and their normal weekend hours.

“Our top priority remains to protect the health and safety of our Partners and customers. Even with our extended hours, our stores remain diligent in following H-E-B’s strict hygiene and sanitation measures as well as proper social distancing protocols. We have dedicated teams of partners and COVID Action Managers who are trained to ensure sanitation and social distancing procedures are properly followed. All partners in customer-facing roles are required to wear masks. This includes partners in all parts of our business that are in close contact as well as vendors,” said the company in a press release.

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Additional protective measures include Plexiglass partitions at all check stands, metered entry into stores, crowd control guidelines to manage customer traffic, deep cleaning and sanitizing of stores and hard surfaces as well as fuel stations throughout the day, and contactless H-E-B Curbside and Home Delivery to limit direct interaction.

Currently, all Joe V’s Smart Shop locations are open daily from 7 am – 10 pm Starting Monday, April 27, Central Market stores will change their store hours to 8 am to 10 pm and Mi Tienda locations will update store hours to 7 am to 10 pm.

“As we adapt to serve our customers, our communities need to adapt to temporary changes in the way we run our stores. To provide the best service, customers may see changes and limited services in our bakery, deli and floral departments, as well as our Showtime and Cooking Connection stations. Partners dedicated to these areas will temporarily support our customer experience in-store as well as H-E-B Curbside pickup and Home Delivery operations,” the grocery chain said.

H-E-B encourages preparedness but there’s no need to overbuy. The stores have plenty of product and it arrives daily, and they insist it’s important to keep calm during these uncertain times.